Forum: New Media & Society

A concept of the cultural form is used to analyse the development of community telematics services. The article is based on empirical research of the development of telematics in the East End of London. It is argued that the use and development of a technology expresses a social vision, creates a powerful symbol and engages us in a form of life. In the case of telematics this involves addressing a rethinking of citizenship along the lines of consumerism, and understanding how that interacts with the development of telematics in local contexts such as the East End. This grounds an understanding of the innovation of telematics in the material, social and cultural aspects of a cultural form, which in so doing helps to assess telematics’ role and value in the contemporary public sphere.

In order to provide directions for future computer-mediated communication (CMC) scholarship, in this article, I analyze, critique and integrate contemporary CMC theory and research. Particularly, based upon an analysis of recent developments in multi-media software and the world wide web, I explore the theoretical implications of increased audio, video and three-dimensionality in cyberspace. In general, in this article, I argue that CMC theory and research has been limited by the `textual bias’ of previous scholars. CMC researchers and theorists must begin to reconstruct the communicative, rhetorical and epistemological features of multi-media CMC in order to describe and explain communication in cyberspace. Through an integrated, inter-disciplinary program of multi-methodological empirical research, scholars can build theory that better accounts for multi-media CMC.

The topic of information and communications technology (ICT) convergence is now of primary interest to policy makers in industry and government at the national and international level, as well as the academic community. In 1997, the European Commission published a Green Paper on the matter, and subsequently launched a consultation process which resulted in a series of re-regulatory proposals as part of the 1999 Communications Review. In recent years, there has been considerable evidence of Commission pro-activity and agenda setting in telecommunications and broadcasting. This article argues that ICT convergence policy is an interesting case of both policy entrepreneurship and intra-institutional rivalry within the Commission. Here, the ambitious initial proposals of interests in the Commission in favour of creating a uniform, light-touch regulatory ICT regime at EU level were significantly modified in the light of opposition from the Commission’s own quarters, other EU institutions, the national political level and the broadcasting sector. As a result, it appears that in the immediate future there will be only limited, though still very significant, development of a convergent approach to ICT regulation, in the form of measures dealing with infrastructure and associated services.

Since the dawn of human history, language differences have served as a barrier to full intercultural and international communication. The recent advent of synchronous, automatic translation systems (SATS), incorporated into the internet, are but the first sign of a communications revolution as profound as the invention of print. This article briefly surveys the following: (1) text/speech recognition and translation problems; (2) current developments in machine translation (MT) and artificial intelligence (AI) devoted to resolving these problems; and (3) potential future SATS technological developments and uses. The second half of the article is devoted to a wide-ranging analysis of several potentially profound future political, economic and cultural consequences of SATS. The main conclusion points to a paradox: although (perhaps because) SATS will lead to greater linguistic (and external-cultural) differentiation, the overall impact will be centripetal – greater integration among the world’s peoples, more international peace, and a general higher level of agreement regarding norms and values.

Current notions of social exclusion are to an extent anchored in older concerns with relative poverty, which had the merit of considering not just material deprivation but also the social and cultural dimensions of participation or exclusion. The focus of this article is on the role of ICTs in relation to people’s ability to participate in society. It draws upon detailed qualitative research on single parent and young elderly households to explore what counts as experiences of inclusion or exclusion and the processes behind them. Dealing mainly, but not exclusively, with the more traditional ICTs of telephony and broadcasting, the article considers processes of self-exclusion as people have mixed evaluations of these technologies derived both from current circumstances and past experiences. It then looks beyond the acquisition of ICTs to show how other modes of access to these resources are important before reflecting upon the quality of experience of ICTs, not just in terms of the functionality on offer but also taking into account that technologies are themselves symbolic goods. Finally, and drawing on more recent research, the article asks what lessons might be learnt from these traditional ICTs when considering newly emerging ones like the internet.