Forum: New Media & Society

This article concerns the influence of news presentation on the web. The study had two primary goals. The first was to test the effects of interactivity on learning, and the second was to explore the role of motivation in learning from interactive media. Hypotheses were tested using an experimental design. Study participants were assigned one of four web news stories with structures that encouraged varying degrees of interactivity. The results of hypothesis testing were heavily dependent on which measure of learning was employed. A traditional multiple-choice test of recognition verified an effect of motivation but not of interactive behaviour. A comprehension measure of learning, supported by the cognitive constructivism theory of learning employed in this study, supported an effect of interactive behaviour but not of motivation. Explanations for the findings are proposed and implications for mass communicators discussed.

Among the communication technologies introduced in the developing world during the past century, none has grown more rapidly than mobile telephony.Yet the impact of mobile phone use on social relationships has received limited systematic study. This article examines the factors associated with mobile phone usage in the south Indian state of Kerala and the social structural consequences of such usage, particularly the composition and location of the social ties maintained through mobile technologies. Bivariate analysis of mobile phone usage and network composition shows that frequent users have fewer local ties and more external ties than non-frequent users. However, these effects are due largely to the association of email and mobile phone use. The article shows that internet use increases, while mobile phone use decreases the geographical diversity of social ties. The implication is that mobile telephony and internet technologies may have different consequences for the globalization process.

The digitalization and personal use of media technologies have destabilized the traditional dichotomization between mass communication and interpersonal communication, and therefore between mass media and personal media (e.g. mobile phones, email, instant messenger, blogs and photo-sharing services). As private individuals use media technologies to create and share personal expressions through digital networks, previous characteristics of mass media as providers of generally accessible information are no longer accurate. This article may be situated within a medium-theoretical tradition, as it elucidates technical and social dimensions of personal media and revises the distinction between mass media and personal media. A two-dimensional model suggests locating personal media and mass media according to an interactional axis and an institutional/professional axis: personal media are de-institutionalized/de-professionalized and facilitate mediated interaction. The implementation of digital media technologies has important consequences for social networks and fits well within a theoretical discussion of the post-traditional self.

Theories of the social construction of technology help to identify ways in which social forces can influence the development of communication media such as the internet, but often fail to pay sufficient attention to the ways that social structures constrain the agency of those who are most central to the social construction processes. This article examines some decisions concerning the domain name system of the internet and finds that such structural concerns add a needed dimension and can illuminate the power relations that help to shape the role of the internet in the tension between national and global structures of communications.

Wikinews is a news website which allows anyone with internet access to publish and edit journalistic content directly on its site without prior authorization or registration. This article examines the way in which Wikinews contributors negotiate its ‘neutral point of view’ policy, which differs from the traditional sense of journalistic objectivity in the way that it is both defined and implemented. The study encompasses a detailed review of 2332 news articles and their associated ‘talk pages’, published in the period from November 2004 to July 2005. Close textual analysis is used to conduct a qualitative study of a selection of these Wikinews articles, their documented editorial history and referenced sources, so as to offer a thorough critique of the ‘neutral point of view’ policy, as assessment is made of the importance of the Wikinews model for online journalism more widely.

This article investigates discourse about ‘race’ on the Japanese internet, particularly regarding resident Koreans and their relationship to the Japanese. One board relating to arguments about Korea on the notorious 2-channeru (Channel 2) bulletin board system, Japan’s most visited internet site, is investigated, since it is one of the main public forums in which racial vilification takes place, perpetrated by both Japanese and Korean posters. Nakamura’s contention that the internet is ‘a place where race is created as an effect of the net’s distinctive uses of language’ is taken as a starting point to investigate the differences between Japanese and Anglophone notions of racial inclusion and exclusion, and to draw attention to the particularities of racial discourse that take place in this virtual Japanese space.

The objective of this study is to understand the gratifications behind music downloading among college students, and examine how the gratifications along with music interest are associated with a variety of downloading-related activities.The results suggest that the process of downloading music files is an entertaining and convenient way to acquire music.The downloading motives were not linked significantly to filesharing (uploading as well as downloading music). However, entertainment/pass time, convenience/economic utility and information-seeking factors and experience were predictors of building a library of music on one’s computer. Males reported having more songs stored in their computers than females and were more likely to burn compilation compact discs (CDs) with the music files they downloaded. Affinity for music was not associated significantly with any of the downloading activities examined, but was positively associated with CD purchasing.

Media, communication and information flows now define the logic and structure of social relations, a situation that affects almost every dimension of cultural life and activity. This article analyses the transformation of the relationship between computer gaming, media and sport in the global age of ‘second modernity’. This analysis is undertaken through a critical case study of the World Cyber Games (WCG). This popular event and the ‘cyber-athletes’ that compete in it cannot be explained fully by reference to existing studies of computer and video gaming, media and sport, media events or organized sporting competition. It is not possible to think in terms of sport and the media when considering the WCG and organized competitive gaming. This is sport as media or e-sport, a term that signifies the seamless interpenetration of media content, sport and networked information and communications technologies.

A significant body of research has addressed whether fixed internet use increases, decreases or supplements the ways in which people engage in residential and workplace settings, but few studies have addressed how wireless internet use in public and semi-public spaces influences social life. Ubiquitous wi-fi adds a new dimension to the debate over how the internet may influence the structure of community.Will wireless internet use facilitate greater engagement with co-located others or encourage a form of ‘public privatism’? This article reports the findings of an exploratory ethnographic study of how wi-fi was used and influenced social interactions in four different settings: paid and free wi-fi cafes in Boston, MA and Seattle,WA.This study found contrasting uses for wireless internet and competing implications for community.Two types of practices, typified in the behaviors of ‘true mobiles’ and ‘placemakers’, offer divergent futures for how wireless internet use may influence social relationships.

This article reports on a line of research exploring mobile phone use in the recovery efforts of Alcoholics Anonymous (AA) members. A preliminary investigation indicated that many individuals in AA have come to rely on the mobile phone for both instrumental and expressive recovery-related interactions. This article reports on follow-up initiatives to assess whether and how these forms of use are linked to its perceived value and explores more deeply how the technology is used in these ways. Using both quantitative and qualitative approaches, the study found that expressive use of the mobile phone made a particularly meaningful contribution to the perceived value of the technology as a tool for recovery. In addition, it uncovered ways that AA members are using mobile communication for social support and to stay connected with others in the program. The discussion offers implications of the findings and directions for future research.

Contemporary information and communication technologies (ICTs) have given rise to networked communities useful in organizing, coordinating, supporting and maintaining ‘real life’ activism. This article examines the campus living wage movement among college students in the United States to identify a networked activist community, its key components and the consequences for its members. A refinement of Howard’s network ethnography approach serves as a mixed methods design strategy. A network analysis of hyperlinks revealed the structure of the network, while member interviews were used to discuss the importance of such connections. The findings revealed the importance of ICTs in maintaining a movement through the creation of an unintentional networked community in times of both mobilization and latency. Notably, the resultant network has allowed the campus living wage movement to overcome previous limitations inherit in student protest, and sustained the campus struggle through several student generations.

This article critically examines the technologically-savvy image of young adults by investigating the digital divide issues underlying youth internet use, including their daily computer and internet problem-solving behaviors. The study draws on data from a web-based questionnaire and face-to-face interviews with young adults in Singapore, a country where internet adoption is pervasive. Contrary to popular conceptualizations of youths as a cohort of technically-savvy experts, the findings showed considerable variance in their internet expertise and problem-solving behaviors, with some demonstrating limited knowledge of internet use and awareness of troubleshooting strategies. The analyses also showed that internet skills and self-efficacy in internet-related problem-solving behaviors were significantly related to the internet practices of young adults. The findings suggest that in wired contexts, variations in post-adoption patterns may reflect more accurately the extent and presence of social stratification, extending the meaning and scope of the digital divide.

This article deals with current attempts by copyright industries (music, motion pictures and computer software) to challenge and criminalize practices of piracy and copyright theft, especially in relation to internet usage. A number of anti-piracy campaigns, all aimed at schoolchildren, are critically examined. It is argued that their advocacy of copyright and their corresponding objections to piracy rest on a number of rhetorical strategies which encode capitalist and individualist conceptions of property, creativity and rights. These strategies are elucidated and examined so as to draw attention to their contingent, partial and mythical character. Alternative understandings of intellectual expression are mobilized so as to delineate a case for legitimizing, rather than demonizing, cultural copying practices.

Political campaigns have learned how to take advantage of online tools not only to communicate their message, but also, and more importantly, to mobilize supporters and provide opportunities for e-volunteers to become engaged in the process. Among the most significant developments in the 2004 US presidential election were strategies and tools designed to facilitate the transition from online to off-line engagement, thus strengthening field operations in a campaign where the ground game proved to be a crucial asset. These topics are addressed through in-depth qualitative interviews with senior aides to the e-campaigns of George W. Bush and John F. Kerry. Online political communication professionals predict that in the future the internet will become an increasingly relevant tool in campaigns and that its functions will be adopted all through the campaign organization.

This article examines how online political groups are co-opting internet technology from commercial interests to amplify various cooperative processes. After formulating a framework for praxis-based democratic theories of technology, I select four internet-based groups as institutional exemplars for analysis: Democratic Underground, Free Republic, Indymedia, and Move On. These groups implement distinct types of democratic applications of internet technology and embody specific strands of democratic theory. I conclude by commenting on the direction of internet-based democratic practices, their political efficacy in terms of strategy and tactics, and how they figure within US political culture.

Using a case study of The Post newspaper in Cameroon, this article examines an alternative model through which a media organization located within the `have not’ side of the digital divide is publishing online. A skills inadequacy in the newsroom and a relatively weak telecommunications infrastructure in the country have prompted the newspaper’s online version to not only target a diasporic audience, but rely on the expertise and resources of this audience in the development and administration of its website. Illustrating this mode of collaboration between the diasporic audience and the newspaper and detailing its implications for news production and editorial decision-making, this article argues that this model of online news publishing, rarely evidenced in the literature, illustrates the nature and significance of transnational relationships in the diffusion and adoption of online publishing. It simultaneously reflects an alternative transnational practice through which African migrants engage with their home of origin.

Although most friendships use a variety of media to stay in touch, many studies have ignored the multimodality of social life. This study uses media niche theory to consider: changes in patterns of media use across time, which modalities tend to be used in association with other modalities; and the association between specific modalities and relational closeness. Data assessing modality usage and degree of friendship closeness were collected on best friendship pairs in 1987 and 2002. The results suggest that postal mail use has declined between 1987 and 2002, telephone contact has become a particularly potent predictor of relational closeness, and face-to-face contact is a less stable indicator of closeness. Intimacy and efficiency or convenience emerge as two potentially important constructs for understanding how modalities are used for maintaining relational closeness.

Diffusion of innovation theorizes on how human beings adopt new communication technology, but it fails to take into account the institutional factors involved in the process. In this study involving new communicational technology use in a small Greek rural village, it is determined that the village cafe, as the central socializing element in the community, plays a powerful role in dissemination of new communicational devices, or what this article conceptualizes as `mediating commons’. Such mediating commons social institutions as the village cafe play a significant role in encouraging the adoption of new communication products; without such a mediating commons in a community, adoption rates may reduce significantly and lead to a spreading digital divide.

This study extends diffusion research to the intra-organizational level and integrates the classic diffusion of innovation theory (DIT) with the relatively new technology acceptance model (TAM) to empirically explore Chinese journalists’ adoption of the internet. It makes a theoretical contribution by proposing four adoption categories — voluntary adopters, forced adopters, resistant non-adopters, and dormant non-adopters — according to the voluntariness of organizational members’ innovation decision-making. Based on data from a nationwide survey of 813 journalists in China, this study demonstrates that the DIT and TAM are respectively related to voluntary and forced adoption of the internet.Young, male journalists who perceive the internet positively (i.e., relative advantage and ease of use) and think it to be popular in society are most likely to be voluntary adopters. High-ranking journalists who believe the internet can enhance their job performance and who work in large and technologically sophisticated organizations are most likely to be forced adopters.

Israeli non-governmental organizations (NGOs) resisting the security fence and other Israeli security measures are in `virtual isolation’ in networks dedicated to the Palestinian-Israeli conflict, and especially to the criticism of Israeli governmental policies and the construction of the security fence. The research reported is a hyperlink and term analysis of select issue networks on the web assembled around the security fence and other conflict issues. It shows that attempts by left-leaning Israeli NGO network actors to frame the issue in their own critical terms are ignored by networked transnational actors working in the Palestinian-Israeli issue space, even though it may be that both kinds of organizations campaign against it. The Israeli organizations, it was found, are largely in an issue space of their own making, distinct from the human rights frame that dominates the transnational networks. In putting forward the notion of the separation fence, theirs is also a particular local `peace process’ approach to issue settlement, different not only from that of the dominant trans-national issue networks on the web, but also from official Israeli as well as certain Western governmental positions. The article concludes by finding that, according to the web, the local peace process is not a trans-national issue network affair.

Illegal filesharing on the internet leads to considerable financial losses for artists and copyright owners as well as producers and sellers of music. Thus far, measures to contain this phenomenon have been rather restrictive. However, there are still a considerable number of illegal systems, and users are able to decide quite freely between legal and illegal downloads because the latter are still difficult to sanction. Recent economic approaches account for the improved bargaining position of users. They are based on the idea of revenue-splitting between professional sellers and peers. In order to test such an innovative business model, the study reported in this article carried out an experiment with 100 undergraduate students, forming five small peer-to-peer networks. The networks were confronted with different economic conditions. The results indicate that even experienced filesharers hold favourable attitudes towards revenue-splitting. They seem to be willing to adjust their behaviour to different economic conditions.

As the numbers of internet users worldwide continue to grow, the internet is becoming `more local’. This article addresses the epistemological challenge posed by this global process of internet localization by examining some of the conceptual tools at the disposal of internet researchers. It argues that progress has been hampered by an overdependence on the problematic notions of community and network whose paradigmatic status has yet to be questioned by internet scholars. The article seeks to broaden the conceptual space of internet localization studies through a ground-up conceptualization exercise that draws inspiration from the field theories of both Pierre Bourdieu and the Manchester School of Anthropology, and is based on recent fieldwork in suburban Malaysia. This exploration demonstrates that a more nuanced understanding of the plural forms that residential sociality can take is needed in order to move beyond existing binaries such as `network sociality’ versus `community sociality’.

The explosion in social networking sites such as MySpace, Facebook, Bebo and Friendster is widely regarded as an exciting opportunity, especially for youth.Yet the public response tends to be one of puzzled dismay regarding a generation that, supposedly, has many friends but little sense of privacy and a narcissistic fascination with self-display. This article explores teenagers’ practices of social networking in order to uncover the subtle connections between online opportunity and risk. While younger teenagers relish the opportunities to recreate continuously a highly-decorated, stylistically-elaborate identity, older teenagers favour a plain aesthetic that foregrounds their links to others, thus expressing a notion of identity lived through authentic relationships. The article further contrasts teenagers’ graded conception of `friends’ with the binary classification of social networking sites, this being one of several means by which online privacy is shaped and undermined by the affordances of these sites.

This article reviews the social potential of digital storytelling, and in particular its potential to contribute to the strengthening of democracy. Through answering this question, it seeks to test out the relative strengths and weaknesses of two competing concepts for grasping the wider consequences of media for the social world: the concept of mediatization and the concept of mediation. It is argued that mediatization (developed, for example, by Stig Hjarvard and Winfried Schulz) is stronger at addressing aspects of media textuality, suggesting that a unitary media-based logic is at work. In spite of its apparent vagueness, mediation (developed in particular by Roger Silverstone) provides more flexibility for thinking about the open-ended and dialectical social transformations which, as with the printed book, may come in time to be articulated with the new form of digital storytelling.

With data from a national telephone survey, the current study examines the comparative and synergistic influence of the internet on international knowledge. Independent and interactive media effects are considered in terms of four medium-specific measures of international news attention. Internet news attention had the most positive effect on international knowledge of any of the news measures. In terms of the other three news attention measures, the effects of newspapers and cable TV were positive, while that of network TV was non-significant. In addition, the interaction of internet news attention and network TV news attention positively predicted international knowledge. In contrast, the interaction of newspaper news attention and network TV news attention negatively predicted international knowledge. These findings indicate the positive comparative and synergistic influence that the internet can have on international knowledge development in the United States.

It has been predicted that new information and communication technologies (ICTs) will be adopted for increasingly diversified purposes. In general, it has been argued that earlier forms of communication and mass media are being replaced by new ones. Before the early 1990s, however, neither mobile phones nor the internet were widely available to consumers. It is reasonable to ask whether the relatively recent implementation of ICT has shaped our daily practices already as much as many social scientists believe. Is it true that the new forms of technology are considered to be more important than the older ones? What differences can be observed between population groups? This article examines the perceptions of different mass media forms and communication technologies in Finland before and after the turn of the millennium. The data consist of two nationally representative postal surveys conducted in 1999 and 2004.

The digital divide and exclusion from the knowledge society have become important subjects of government policy. This article compares online communities located in two UK housing estates. Both have relatively high levels of computer literacy but also significant numbers of novices and non-users. It is argued that one estate is achieving a higher level of inclusion because it combines teamwork with optimal levels of organizational slack. Further, this article discusses the optimal conditions for creating an information and communication technology (ICT) learning community and hence contribute to the debate on how best to overcome the digital divide. The possible implications of the findings are explored in terms of policy initiatives.

The uses to which social movements and other grassroots actors put the internet have gained considerable attention from researchers. Often, the internet’s role in helping some activists to attain their goals has been cited as evidence that internet technology offers greater benefits to marginal interests than to those already enjoying access to mainstream political and media institutions. This article investigates the possibility that activist networks striving to alter American state policies towards Israel and Palestine will enjoy relatively greater advantages from their use of the internet than those working to uphold the political status quo. Evidence suggests that while the internet has become indispensable for the social movement organizations under consideration, it is unlikely to help them overcome the most significant barriers to influencing government policies and/or public opinion.

Despite the rapid expansion of cellphone use, academic research has paid little attention to mobile telecommunications in Russia. This article examines the adoption and use of cellphones among young Russian adults through social network data and qualitative interviews conducted in St Petersburg in 2003. The study describes the role of personal networks in the purchasing decision, depicts the practices and social rules of cellphone use and investigates the differences between cellphone and landline phone connections. The results are discussed with reference to social consequences such as the individualizing and controlling effects of cellphone use in post-Soviet Russia.

This study links uses and gratifications theory to a theory that addresses civic engagement and then applies it to create an electronic public sphere designed to encourage citizens to participate in civic life. An experimental website on the topic of the state budget was created and tested to assure maximum usability by citizens. It found that the site designed to conform to users’ wants and needs in content, navigation and appearance did indeed foster positive attitudes toward civic engagement. Participants who saw the usable site were significantly more likely to have positive attitudes toward civic engagement than those who saw a site not designed for usability. The site features under the control of website creators, such as story content and site appearance, showed strong correlations with civic engagement attitudes.

Using an ethnographic approach, this study sought to understand how the personal aspirations and social landscapes of Ghanaians living in London shaped their use of a constellation of new information and communication technologies (ICTs) such as camcorders, digital cameras, the internet and mobile phones. Two trajectories of ICT use were discovered among the individuals interviewed. One trajectory fit with the expected transnational practices of cultural continuity and `looking homeward’. This was evident in the way that ICTs such as camcorders supplemented or were incorporated into Ghanaian social events held in London. A second trajectory was evident when Ghanaians enrolled the internet in attempts to realize migratory aspirations, using it to explore the world, broadly searching for opportunities, information, contacts and new ideas. The use of the internet for these exploratory activities revealed how ICTs are relevant to the migration experience beyond attempts to maintain a connection with the homeland.

This article considers the impact of internet use and online social capital on the health outcomes of supporters of cancer patients. Structural equation modeling offers support for the following three-step model: internet use online social capital stress and depression. Specifically, asynchronous online communication and offline communication stimulated by online communication had direct positive paths to social interaction and social support which, in turn, were both predictive of healthier or lower levels of stress and depression. These findings support previous research, which has indicated positive associations between mass media use and social capital and between social capital and health outcomes. In contrast, internet information-seeking by information type had a negative direct path to social support and negative indirect paths to stress and depression, indicating that information-seeking online has a detrimental impact on social capital and the health indicators.

The mainstream online news media face accusations of being slow to respond to so-called `grassroots’ or `citizen journalism’, which uses the world wide web, and in particular blogs and wikis, to publish and promote independent news-related content. This article argues that the adaptation of established news websites to the increasing demand from readers for space to express their views is driven as much by local organizational and technical conditions as it is by any attachment to traditional editorial practices. The article uses qualitative research interviews with the editors and managing editors of nine major British news websites to reveal the debates journalists are having about their changing roles, the challenges of meeting commercial expectations and legal obligations, and the innovations taking place in online newsrooms. It provides journalism and interactive media scholars with case studies on the changes taking place in journalism’s relationship with its consumers.

This study tests the effects of personalized and `stealth’ political discourse on weblogs (or blogs) and the repercussions on levels of political trust, information efficacy and political uses/gratifications. By surveying readers of three different blogs (N=1838), this study identified significant effects as a result of exposure to political statements on blogs. Indeed, there were differences in the levels of political cynicism depending on how political statements were communicated. Readers of non-political blogs were more confident in their level of political information and their ability to participate in politics. Finally, political uses/approaches and avoidances were examined, as were differences based on gender and age.

This article examines urban telecommunications access and use by poor households in the township of Khayelitsha, Cape Town, South Africa. Analysis draws upon a broad range of quantitative and qualitative data and in doing so seeks to reveal the complexities of how this access and use underpins a wide range of social and economic processes critical to processes of social development. By way of example, the issue of informal urbanisation and housing tenure is addressed, as is the critical role that telecommunications play in facilitating and maintaining important social networks, both across Cape Town and beyond. Further, this article gives consideration to how telecommunications support and enhance livelihood opportunities, and the fact that they are embedded in existing modes of social communication and manifestations of social, cultural and symbolic capital.

This study seeks to describe the types of religious activities Muslim surfers in Singapore engage in on the internet, and uses the theory of planned behaviour as a theoretical framework to examine how internet perception, subjective norms, perceived behavioural control, internet self-efficacy, religiosity and other key demographic variables affect the use of the internet for religious purposes among Muslim surfers in Singapore. A total of 578 Muslim internet users aged 18 and above participated in a computer-assisted telephone interviewing survey in May 2004. We found that Muslim surfers tend to engage in online activities that were more related to personal religious concerns than those activities that were related to traditional institutional religion. Findings also indicate that perceived social pressure from the Muslim community, internet self-efficacy, and religiosity were positively related to engagement in online religious activities, while age was negatively related to engagement.

While international scholarly momentum continues to build around Ulrich Beck’s ideas on risk, politics and reflexivity, his commentary on transformative democracy is only beginning to attract scholarly interest. To better understand the theoretical and conceptual dynamics of transformative democracy in the age of second modernity, I use Mark Poster’s work on digital media and the culture of under-determination to focus analytical attention on the socio-technical domains from which the democratic-cosmopolitan imperative should be expected to garner strength. I argue that Beck’s largely structuralist cosmopolitanization thesis can be strengthened by a supplemental understanding of the material-communicative dimensions inherent to processes of individualization, reflexive modernization and sub-political mobilization. Introducing certain correctives to Beck’s `cosmopolitan manifesto’, I explore the complexities of second modern communicative agency and the constitution of the reflexive, socio-technical subject. My primary purpose is to develop theoretical and conceptual insights into the socio-technical aspects of transformative democracy in second modernity.

This article acknowledges the vital role that the Domestication Research-perspective has in media research, but criticizes it for being analytically ambiguous in its use of the central term `domestication’. By way of a contrastive set of data from an ongoing research project, we argue for a dislocation of `domestication’ from the domestic and the private. Instead, we wish to retain the meaning and use of the term to acts of domesticating, i.e. processes of `taming the wild’. By connecting our arguments to Wittgenstein’s concept of the `language-game’, we emphasize the practical aspect of language and meaning, and how ICTs become meaningful only as parts of practical-communicative contexts. We argue that this steering towards `domestication’ as contextualization highlights the universal and fundamental process of enculturation. Such a turn frees the perspective from historical and cultural specificities and thereby accentuates its analytical potential in a post-national, globalized world.

This analysis brings a range of theoretical perspectives on the politics of the communications policy-making process to bear on US Congressional efforts to protect children from internet pornography. The examination of the Congressional information gathering hearings during the formulation of the Communications Decency Act, Child Online Protection Act and Children’s internet Protection Act shows an excess reliance on anecdotal evidence and a lack of social scientific research in informing Congressional inquiries. The authors here argue that such incidental involvement of academic scholarship could be explained through the lenses of `symbolic politics’ and `class power’, which have important implications for communication scholars who wish to be more closely involved in the communication policy-making process during future debates.