Forum: New Media & Society

Facebook offers the possibility of increased social contact via a process known as friending’, whereby users create personal profiles and accumulate friends’ on a reciprocal basis. The making and maintaining of friendships has been shown to be particularly important to young adults, but there is a strong debate in the literature on computer-mediated communication about the value of the often weak ties that are created. Relatively little is known about the kind of contact that is made on Facebook in the UK context. This study interviewed 16 second-and third-year undergraduates who all joined Facebook soon after it was launched in UK universities in October 2005. This article explores the extent to which the nature of the Facebook site fosters particular kinds of social interaction, and how students seek to manage their Facebook friendships’. It finds that Facebook promotes mainly weak, low-commitment ties.

While most of the existing research about online health information focuses exclusively on either the provider or the user side of communication circuits, this article aims to integrate and discuss both sides and their mediated relation to one another. Drawing on actor-network theory, it conceptualizes the provision and use of online health information as sociotechnical. It questions concretely how website providers position their websites and information, how users browse through the web and assemble information, and interrogates the various concepts of online health information these different practices imply. Further, it asks how search engines, and Google in particular, come to play such a dominant role in the way health-related web information is provided and used. The article concludes by evaluating the implications of the findings in regard to debates about the quality of online health information and the way in which web information is distributed and acquired on a broader scale.

This study investigates the relationship between Taiwanese adolescents’ depressive mood and their self-reported online and offline activities. The results indicate that adolescents who reported higher depressive mood were more likely to use the internet to make friends and express feelings compared to those who were lower in depressive mood. Teens higher in depressive mood reported to have fewer individuals in their immediate social network to speak with, either online or offline, when feeling blue. Hierarchical linear regression analysis shows that adolescents higher in depressive mood reported to engage in more online activities in the areas of communication, entertainment and information seeking. Further, a positive relationship between depressive mood and participation in risk behaviors is identified. These findings shed light on earlier studies that focus predominantly on US internet users, suggesting that the role that the internet plays for youths with depressive mood may vary by cultural context.

This article explores how computer technologies relate to experiences of work and leisure in retirement. It is argued that the literature on information and communication technology (ICT) use and leisure has neglected older age groups, while research on older adults and internet use fails to explore the subjective meanings of activities as work or leisure. This article examines these issues, drawing on qualitative data from interviews with eight retired couples in the UK. The findings show varied levels of engagement with computer and internet technologies as leisure and illustrate how the boundaries of work/leisure/retirement are challenged and reconstructed in relation to technology use. The use of computers and internet for leisure was not differentiated according to gender, although there were gender differences in negotiation of work/leisure/ retirement boundaries. The hesitance among many retirees to define computer technologies as leisure, and their restriction of other leisure technologies, suggests generational and possibly class issues.

Gender differences exist in both general and specific uses of information and communication technologies (ICTs). Most of this research has focused on computers and the internet to the exclusion of mobile phones. Little research has examined gender differences in specific types of mobile phone usage, especially among youth. This issue is examined using data from a random sample of middle-school students. Although gender differences exist at the bivariate level, the picture changes in multivariate models. Boys exhibited greater frequency of use for non-social, gadget-like features of mobile phones; no gender differences existed in more traditional communicative mobile phone uses.

This study examines patterns of interpersonal media use in same-sex friendships. Using a refined version of Scott and Timmerman’s media use scale, participants reported the extent to which they used eight different communication media and the level of interdependence in the friendship. The results revealed four distinct factors of media use: asynchronous public communication, asynchronous private communication, social networking communication and synchronous offline communication. Both sex and geographic distance differences emerged on these factors and all factors except asynchronous private communication predicted friendship interdependence. These findings clarify underlying patterns of media use and suggest that both privacy and orality are salient properties delineating media types.

Older people are commonly constructed as a group of heavy users of public services that misses out on opportunities presented online, mainly due to age-related barriers to accessing the internet. Drawing on a study of internet access in sheltered homes for older people, this article argues for the need to focus electronic service provision around the needs, preferences and abilities of the users of public services. A user-centred perspective in e-government and e-service provision requires an understanding of the socially shaped and locally situated nature of media use, which can in turn help prevent the tendency to see chronological age as the sole factor determining (non-) engagement with the internet. It also requires investment in making available assistance and support to access online digital media in order to prevent the disadvantaging of vulnerable service users.

This article reports on the findings of a research project that mapped the patterns of internet access and use in remote Indigenous communities in Australia. Remote Indigenous communities comprise some of Australia’s most disadvantaged users of internet services. Taking a case-study approach, the article raises challenging theoretical questions for those seeking to understand the extent and nature of the digital divide in relation to indigeneity and remoteness. It suggests approaches for more sustainable introduction of internet facilities to remote Indigenous communities in Australia and improved practices for better delivery of training to users. It reinforces the need for research and collaboration at the community level so that the introduction of facilities is conducted in a culturally and technically appropriate manner.

This article considers the role of ‘active’ video games — specifically the Nintendo ‘Wii’ — as technologies that foster control over corporeality. New media scholars have examined the politics of embodiment and hybridity as they relate to video games, yet have paid limited attention to the ways in which new gaming technologies might contribute to contemporary systems of ‘government’, or what Foucault calls the ‘conduct of conduct’. Borrowing from influential social theorists, the article argues that, by undergoing what Latour labels ‘translation’ (by merging with the body), the Wii invokes and reinscribes governmental and post-disciplinary rationalities. The analysis concludes by contending that the Wii might be a particularly influential innovation in risk-based post-disciplinary societies: rather than connecting ‘at-risk’ subjects to human experts, the Wii functions as an active and autonomous quasi-object risk expert, able to diagnose ‘problematic’ tendencies and prescribe basic behavioural remedies.

The international success of formats such as Pop Idol and Big Brother owes much to the ways in which they combine a number of broadcast and digital platforms under the aegis of a common ‘brand’. The article argues that the media industry strategists behind such formats have come to rely on extending existing broadcast conventions of liveness and eventfulness by means of audience participation via digital return channels. It argues that such participation invites a sense of presence, heightened immediacy and involvement in the live event. The article emphasizes how such features are being developed by the broadcast media industry to exploit audience participation for the purposes of revenue, competitive edge and strategic expansion.

This article examines the extent to which internet practice is associated with sociability in south Louisiana. Known for having a long and unique history of traditional values and a high frequency of social interaction, this sub-region is ideal to test the contradictory findings of previous research. Based on a survey of 371 randomly selected residents, the study utilizes 11 sociability and eight internet measures. The descriptive findings are consistent with the diffusion of innovations perspective, while regression analyses suggest that internet practice is associated with both more and less sociability, depending on what measures are used.

This article illuminates the roles of the internet in the unique intersection between adolescence and immigration. The data presented were gathered through in-depth interviews with 70 teenage immigrants from the former Soviet Union to Israel. The analysis suggests that the internet provides valuable resources for personal growth and empowerment, as it helps to develop and strengthen many aspects of young immigrants’ evolving identity during a critical period of social and material disadvantage, when they are engaged in settling into and adjusting to a new society. This case study highlights the importance of researching the internet’s roles in the lives of disadvantaged populations, and the potential of this medium for closing knowledge and social gaps.

Research has shown consistently that news consumption both online and offline is related positively to interpersonal discussion, political involvement and political engagement. However, little consideration has been given to the role that new sources of information may exert on different forms of political engagement. Based on secondary analysis of data collected by the Pew Internet & American Life Project, this article contrasts the influence of traditional sources of information online with that of emergent sources (blogs) in predicting further political discussion, campaigning and participation in both the online and the offline domains. The results show that the use of traditional sources online is related positively to different types of political engagement, both online and offline. Most interestingly, the article finds that blog use emerges as an equally important predictor of political engagement in the online domain. Its analyses provide support for the contention that asserts the democratic potential of the internet.

This study explores the ethical beliefs and practices of two distinct groups of bloggers — personal and non-personal — through a worldwide web survey. A stratified purposive sample of 1224 bloggers provided information about their blogging experience, blogging habits and demographics. They were asked about their beliefs and practices for four ethical principles: truth-telling, attribution, accountability and minimizing harm. The findings reveal that the two groups differ in terms of who they are and what they do in their weblogs (blogs). In addition, there were significant differences in the extent to which they value and adhere to the four principles, and some interesting similarities. For example, both groups believe that attribution is most important and accountability least important. Scholars have proposed blogging ethics codes, and this study found that bloggers themselves support such a code.

This article situates the general aggression model within the social structure of gameplay. Testing a mediated model of play, group gaming is examined in order to demonstrate how certain gameplay situations can promote hostile expectation bias or the tendency to predict how others would think, feel and act aggressively during social conflict. Demonstrating the casual structure inherent within complex gameplay, this study presents a needed step forward in the gaming literature. The mediated model presented departs from the typically examined direct effect model. Further, completing the model, this study suggests that when state hostility is heightened, hostile expectation bias increases.

Information and communication technology innovations (ICT) are considered to be of central importance to social and economic developments. Various innovation theories offer classifications to predict and assess their impact. This article reviews the usefulness of selected approaches and their application in the convergent communications sector. It focuses on the notion of disruption, the comparatively new distinction between disruptive and sustaining innovations, and examines how it is related to other innovation-theoretical typologies. According to the literature, there is a high frequency of disruptive changes in the field of internet protocol-based innovations in combination with wireless technology. A closer analysis reveals that these classifications and assessments not only differ in detail but are even contradictory. The article explains these differences by highlighting delicate choices that have to be taken by analysts applying the disruption concept. It argues that its applicability is comparatively low in the convergent communications sector and generalizations of single-firm assessments are hardly valid.

Concurrent with the explosive pervasion of information and communication technologies in recent years, mediated communication has gained a strong position in the daily interaction between family members. Based on the results of qualitative interviews with families in Denmark, this article shows how the mobile phone is used by parents and children to mediate a feeling of closeness while they are physically separated. This practice of `connected presence’ is based on frequent calls and text messages between parents and children as well as between parents themselves. The article also analyses families’ use of the mobile phone in the context of modern family life, emphasizing the importance of the temporal and spatial dispersion of family members in explaining the form and content of intra-familial mediated communication. Finally, the dual role of media technologies (including the mobile phone) in both integrating and dispersing families is discussed.

Assuming that internet purchasing is related to the amount and quality of technological equipment in a household, the aim of this study was to find some predictors which would help to explain the use of e-commerce in Spain. However, instead of discovering people’s reasons for using internet shopping services, it discovered their reasons for not doing so. The use of e-commerce was low in digital households, as only 7.7 percent of those polled had used an internet shopping service on occasion, and only 6.8 percent had done so during the month prior to the poll. Users of e-commerce have a large amount of computer equipment at home and other equipment for leisure activities which is compatible with the former. The results of this study are based on a survey involving personal interviews with members of 560 households in five Spanish cities who subscribe to a TV digital package, by cable or satellite.

This study surveyed 1261 internet users from five cities (Bangalore, Seoul, Singapore, Sydney and New York) to examine multinational internet users’ perceptions and behavioural responses concerning online privacy. It identified a set of individual-level (demographics and internet-related experiences) and macro-level factors (nationality and national culture), and tested the extent to which they affected online privacy concerns and privacy protection behaviours. The results showed that individual differences (age, gender and internet experience), nationality and national culture significantly influenced internet users’ privacy concerns to the extent that older, female internet users from an individualistic culture were more concerned about online privacy than their counterparts. The study also identified three underlying dimensions of privacy protection behaviour — avoidance, opt-out and proactive protection — and found that they distinctly related to the individual and macro-level factors. Overall, the findings highlight the conditional and multicultural nature of online privacy.

The outcomes of interaction in online communities depend to a large extent on finding solutions to typical problems of interaction, such as free-riding and lack of trust. This article presents a theory which argues that a member’s online behaviour sends signals about how (s)he regards the relationship to other members and to the group. Under specific conditions, members take the signal sending into account when they decide whether to contribute to group discussions and to participate in trust-demanding online activities. Community administrators can use the insights to influence members’ behaviour by using social control. Three forms of social control are distinguished. Group conditions influence which form is more adequate for diminishing free-riding and lack of trust. A theory-guided typology of online groups and communities clarifies what type of community is more likely to suffer from problems of interaction and the effects of each kind of social control.

This article focuses on the role of reputation in consumer communities. Reputation systems can have a sanctioning function (incentive for good conduct) or a signalling function (e.g. signalling competence or trustworthiness). If the sanctioning function is dominant, striving for reputation should be the major motivation for contribution. However, contributions also can be motivated by altruism, the pleasure of interaction, earning money or generalized reciprocity. An online study of members of a German consumer community assessed the motivations for contribution and the evaluation of various features of the site. Overall, reputation turned out to be the least important motivation. Five types of users could be distinguished, but only the multiple motive consumers scored high on reputation. However, all community members perceived the quality ratings of the reviews as very important. The findings suggest that reputation has mainly a signalling function, but not so much of a sanctioning function in consumer communities.

This article addresses whether dead public intellectuals differ from living public intellectuals in terms of their social network properties in the mass and internet media. Explicated at the theoretical level is the macro-level asynchrony of the web, moving beyond micro-level conceptualizations. Networks for 662 actors which Posner defined as public intellectuals are analyzed based on data from Nexis for magazines, newspapers and broadcast media, and on the web through Google and Google Groups. The differences between the media profiles of dead and living public intellectuals are assessed. As hypothesized, there are no significant differences between living and dead public intellectuals in hits for webpages and for Google Groups threadedness. Also, mass media hits show a significantly higher frequency for the living. Findings show that dead public intellectuals have a social `afterlife’, a sociomorphic quality that continues in cyberspace and not in other media.

The ability of communication technologies to favor certain societal concerns, such as privacy, is widely recognized. This article argues that an institutional analysis is central to understanding how a technology affects a societal concern. This is demonstrated with a case study of cookie technology, which has been shaped in differing ways by universities, firms and consortia. A comparative institutional analysis finds that each of these institutions act according to their own norms and processes in influencing the recipe for cookies. It is these institutional tendencies that shape cookie technology. By understanding these tendencies, policymakers can better assess, predict and proactively influence the development of communication technologies to improve societal welfare.

This article provides a ‘long history’ of the renvois, an 18th century antecedent of hyperlinked text featured prominently in Denis Diderot’s Encyclopedie (1791). It describes the emergence of renvois in the encyclopedias of early modern Europe, traces its expansion over the course of the 20th century through the work of such pioneers as Vannevar Bush, Ted Nelson and Tim Berners-Lee, and looks forward to the potential of renvois as a key component of the semantic web and the growing use of folksonomies online. The article reveals how the use of renvois — both in the 18th century and today — leads to unsettling juxtapositions, contradictions and unexpected meanings, allowing readers to relinquish their position as passive receivers of pre-organized information, to subvert traditional knowledge structures and hierarchies, and to become active and integral participants in the production of knowledge.

Every August for more than a decade, thousands of information technologists and other knowledge workers have trekked out into a barren stretch of alkali desert and built a temporary city devoted to art, technology and communal living: Burning Man. Drawing on extensive archival research, participant observation and interviews, this article explores the ways in which Burning Man’s bohemian ethos supports new forms of production emerging in Silicon Valley and especially at Google. It shows how elements of the Burning Man world — including the building of a sociotechnical commons, participation in project-based artistic labor and the fusion of social and professional interaction — help to shape and legitimate the collaborative manufacturing processes driving the growth of Google and other firms. The article develops the notion that Burning Man serves as a key cultural infrastructure for the Bay Area’s new media industries.

With the rise of participatory culture, social networking sites such as MySpace (www.myspace.com) provide a new outlet for the works of independent artists. The operation of participatory media is not autonomous because the opportunity of intersection with the mainstream media exists, hence the term ‘convergence culture’ coined by Henry Jenkins. Nonetheless, the critical question for this article pertains to the role of participatory media in consecrating artworks: are independent artists using participatory media simply to have their work viewed, or are they seeking mainstream media exposure? Does the mere act of gaining access to mainstream media result in the consecration of an artwork? How do musician labor on this site to gain value and legitimacy? Overall, this article argues that the blind valorization of the medium itself may inspire an indifferent attitude toward the underlying problems connected with the differing sets of values being negotiated in the participatory media.

Must the concept of the study of new media seem so thoroughly ordinary? What does it mean to study new media other than to study media that exist now? Prompted by the 10th anniversary of New Media & Society, this article aims to help rethink and elongate the history of new media studies by merging new media studies and media history literatures.The recursive definition and use of the term `new media’ are reviewed. New media need to be understood not as emerging digital communication technologies, so much as media with uncertain terms and uses. Moreover, by recognizing that new media studies quickly become history and that most media history is already new media history, this article calls for a use of both literatures to focus on the renewable nature of media in history. It reflects on a complementary attitude toward history meant to help usher in a sounder future of the study of the past.

Focusing on the mail art movement and its legacy for other forms of networked art, this article looks at how historically, culture has accompanied technological change.The mail art movement provided separate but fertile ground to explore themes of disembodiment in a networked society prior to spread of digital technology. Surfacing in the 1950s and flourishing in the 1970s, at a time when computers and the internet were still largely the domain of military and government control, mail art challenged the threat of technocracy by making available metaphors and the experience of networking. Its goal of social connection inspired other networked arts, which eventually found a place among digital technology users. An unlikely but productive clash between artists and early users aided, validated and expanded the network ethos of early online social groups or ‘virtual communities’. This investigation shows how art clears the ground for social practices that technology instantiates.

This study provided a comparative analysis of three social network sites, the open-to-all Facebook, the professionally oriented LinkedIn and the exclusive, members-only ASmallWorld.The analysis focused on the underlying structure or architecture of these sites, on the premise that it may set the tone for particular types of interaction.Through this comparative examination, four themes emerged, highlighting the private/public balance present in each social networking site, styles of self-presentation in spaces privately public and publicly private, cultivation of taste performances as a mode of sociocultural identification and organization and the formation of tight or loose social settings. Facebook emerged as the architectural equivalent of a glasshouse, with a publicly open structure, looser behavioral norms and an abundance of tools that members use to leave cues for each other. LinkedIn and ASmallWorld produced tighter spaces, which were consistent with the taste ethos of each network and offered less room for spontaneous interaction and network generation.

Like its analogue counterpart, digital radio is one of the ‘older’ forms of new media. The technology of digital radio broadcasting has been under active development for at least 25 years and has produced a number of different technical solutions, the longest established of which is Eureka-147 or Digital Audio Broadcasting (DAB). This article explores DAB’s distinctly European vision for the future of broadcasting. DAB is traced to its origins in 1980s European research and development policy and its affinity with traditions of European public service broadcasting. Ironically, it was DAB’s failure to capitalize on its ‘Europeanness’ that contributed to the fragmentary political support that it later received, compromising its subsequent implementation. From a contemporary perspective DAB’s original mission, while visionary, to provide enhanced, interactive information and entertainment services through audio, text and visual content, appears to have misread trends towards convergence and appears out of step with contemporary media consumption patterns.

John Perry Barlow’s ‘Declaration of the Independence of Cyberspace’ narrates a world in which revolutionary politics are assumed to be immanent in the machines that structure and enable networked communication. Attention to the rhetorical strategies of the piece reveals a wealth of contradictions and misdirection: newness is rooted in history; revolution is effected by commercial transaction; and liberal democracy becomes libertarianism. The ways in which the Declaration establishes and resolves narrative conflict promote an ‘impossible future’ that is blind both to the history of the underlying technologies and to the American revolutionary politics on which it claims to base itself. Barlow’s project would have been served better by a more pragmatic intervention into real-world processes.Ten years after its original publication, the Declaration is both widely reprinted and increasingly mocked: its language has become commonplace and its idealism has come to seem absurd.

This study investigates the role of media discourse in the hegemonic process by which the microcomputer became a common and trusted appliance in the USA during the early years of the technology’s adoption: the 1980s to 1990s. A critical discourse analysis combined with framing analysis of four cases from consumer magazines — two advertisements and two editorial feature stories — reveals that a device heralded as ‘revolutionary’ was presented in fact using rhetoric that incorporated and legitimized traditional values, roles and practices such as capitalism. Any frames that potentially challenged existing social structures and power relationships were secondary and ‘super-framed’ by the reinforcing frames.

This article explores what is new about Web 2.0, the contemporary cutting-edge platform for web development, differentiating between what is celebrated in the discourse of Web 2.0 and what is genuinely novel about this phenomenon, which is users’ propensity to construct content in the form of information and media products for the web environment. It argues that, from the perspective of theoretical treatments of the ‘active audience’, audiences or media users have created media content on a long-term and consistent historical basis for purposes related to radical and community movements.The article further considers expressive and aesthetic dimensions of Web 2.0 content construction through a discussion of three historical case studies of ‘participatory public art’ which, it is suggested, constitute a useful analogy for understanding similarly oriented Web 2.0 content construction. Finally, it proposes topics and questions that should figure prominently in research agendas addressing Web 2.0 phenomena in the future.

This article contextualizes discourses surrounding new media technologies by examining activism around community media, using as a case study an activist group which has advocated for greater citizen access to low-power FM (LPFM) radio since the mid-1990s. It argues that the significance of new and emerging communication technologies can be grasped most effectively when emerging technologies are considered in a dynamic field that includes older technologies; emerging technologies are viewed often through the lens of patterns of use and interpretation of older technologies, at least initially. The article follows the activists’ assessments of not only FM radio but emerging internet-based technologies, including webstreaming and wi-fi networks. In practice, the activists circumspectly negotiate expanding their efforts to encompass community wi-fi networks, while trying to retain the vision, flavor and organizing strategies from their LPFM campaigns.

Accounts about the origins of the web generally start with a US Department of Defense project that began in the late 1960s, which subsequently expanded to include universities and research laboratories, then later evolved into a service for the public in the mid-1990s: ARPANET, NSFNET, the internet–world wide web. However, the content that eventually populated the web as well as how the public learned to interact with online content had a long history of development via videotex and other online services.These are largely forgotten, except by a few scholars who have kept the history alive. What was learned in the extensive research about these services is very relevant to the current new media environment. Also, it can inform us at a theoretical level about the diffusion of innovations and at a policy level about the role of government in developing new media services.

This article puts on the agenda one of the fundamental theoretical questions within the emerging field of website history: how can the object of historical study — the website — be delimited? Its focus is on the ‘website’ artefact as a medium and a text. After elaborating a definition of the website, as well as discussing how the website is distinct from other possible analytical web objects (the web as a whole, web sphere, webpage and textual web element), the article addresses the challenges of delimiting the archived website. Finally, it outlines some of the key issues in a general discussion of website history.

The question of what is new about new media has become a central topic of discussion in new media studies. This article frames within that question a historical and comparative analysis of the process of audience manufacture, and attempts to overcome the limitations of previous literature on the internet by situating the discussion within the political economy of communication. The main topics addressed in the ‘blindspot debate’ — the debate regarding the audience as the commodity produced by advertising-supported media — are used to guide an examination of audience manufacture in broadcasting media, and to contrast it with the manufacture of the online audience. The evolution of online advertising, in particular its relationship with search engines, serves as an entry point for questioning some well-established assumptions about the role of audiences in commercial media systems.